Frequently Asked
Find answers to common questions about our products, shipping, and returns.
Standard shipping typically takes 3-5 business days within the continental US. Expedited options are available at checkout. You will receive a tracking number once your order is dispatched.
We accept returns within 30 days of purchase. Due to the clinical nature of our formulations, we cannot accept fully depleted products. Please contact our concierge for a return authorization.
Yes, all formulations are dermatologically tested and designed with sensitive skin in mind. We prioritize barrier-repairing ingredients and omit common irritants like artificial fragrances and harsh sulfates.
Absolutely. We never test on animals and are committed to ethical sourcing practices across our entire supply chain. Our formulations are 100% cruelty-free.